We know that once you place an order you are anxious to receive the merchandise and we make every effort to get your merchandise out to you as quickly as possible. While we stock many of our best-sellers, in our business model we also strive to keep costs down for you thereby not stocking and warehousing all of the 5000+ items on our site and order as needed, therefore there could be a 7-10 business day delay in shipment.
In-stock merchandise will be shipped out to you within 2-3 business days.
Non-stock merchandise will be shipped out to you within 7-10 business days, unless you hear otherwise from us.
Drop-Ship merchandise will be “drop-shipped” directly to you from our supplier within 5-10 business days, unless you hear otherwise from us.
Some items, especially large rugs and artwork, are hand-made per order and may require 2-4 weeks for delivery time. We will notify you if this is the case. If you do not wish to wait, you may cancel the item(s) at any time. If you cancel the item(s) within 48 hours of being notified of ETA, you will not be charged the “return” fees.
Out-of-Stock Items: You will be notified if an item is out-of-stock when your order is processed and you may choose to cancel the order and you will be refunded immediately. We will keep you updated on the back-order status and you may choose to cancel at any time. If canceled before shipped to you, you will be refunded the full amount paid and not charged the “return” fees.